Help & Support

Need a hand? Here are answers to the most common questions. If you can't find what you're looking for, reach out to us at support@syllablee.com.

How do I book a lesson?

Browse tutors on the Find Tutors page, open a profile, choose a subject, date and time, then send a booking request. The tutor will confirm and you'll see the lesson in your dashboard.

How do I become a tutor?

Sign up and choose "I'm a tutor". Complete your profile with your subjects, rate, availability, and qualifications. Once submitted, your profile becomes visible to students.

How do payments work?

Lesson prices are shown in Qatari Riyal on each tutor's profile. You agree to the rate when you book. All payments are handled securely through the platform.

Can I cancel a lesson?

Yes — lessons can be cancelled free of charge up to 24 hours before the scheduled time from your dashboard.

How do I edit my profile?

Go to your dashboard and open Settings. From there you can update your name, bio, country, and — if you're a tutor — your tagline, rate, and availability.

Still need help?

Email our support team at support@syllablee.com and we'll get back to you as soon as we can.